HR Manager

ComReg Overview

We are the statutory body responsible for regulating electronic communications, postal and premium rate services in Ireland. ComReg is a professional organisation, operating in a dynamic telecommunications environment. We are multi-disciplinary in comosition, consisting of economists, engineers, lawyers, accountants and other experts, engaging collaboratively across a diverse range of areas. Our Mission is to facilitate the development of a competitive communications sector in Ireland. One that attracts investment, encourages innovation and empowers consumers to choose and use communications services with confidence.

Corporate Services Division

The HR team, consisting of 6 people, are located in the Corporate Services Division (CSD). This is the unit which develops and implements corporate affairs and communications strategies designed to enhance organisational effectiveness. CSD provides key support to all Divisions across ComReg in the areas of Human Resources, Finance, Information Technology, Public Relations, and Facilities Management. 

Role Overview

Reporting to ComReg’s Head of HR, the primary role of the HR Manager, is to manage and direct HR operations. The role holder will work closely with the Head of HR to collaboratively set plans, translate into team goals and manage their implementation. They will take responsibility for overseeing all employee interactions, including talent acquisition, training and development, performance management, compliance, policies and HR systems, facilities management and health and safety. The successful candidate will maintain a collaborative approach and a “people first” ethos. 

Key Responsibilities

• Work collaboratively with the Head of HR by contributing to the HR planning process – including workforce planning - taking ownership for creating and implementing the operations plan and providing regular updates and calibration. 

• Deliver a positive work environment, by managing direct reports in an inclusive and collaborative way, ensuring objectives are set, work is progressing, meetings are held regularly, development needs are met, and team members have the opportunities to engage in “stretch” assignments. 

• Drive the ethos of providing a positive employee experience – ensure processes are in place to deliver day-to-day items smoothly - including timely response to employee queries, preparing accurate contracts/letters, maintaining accurate information on HR systems, reviewing documents on the HR intranet and internet to ensure they are up to date and that team communications meet the organisational standard.   

• Design a process to provide a suite of metrics to organisational Leaders at regular intervals to enable the provision of analytics to support decision-making.

• Leverage HR technology to create efficiencies.

• Develop internal channels to gain understanding of Divisional business activity to enable timely and informed intervention in areas such as talent management – including future skills needs.

• Advise managers in areas such as absence management, attrition, performance management, employee relations and other sensitive and complex areas. Overseeing the handling of cases, acting as a point of escalation and taking a hands-on role where necessary.

• Establish systematic structures to review policies periodically, ensure updates are made in accordance with changes in legislation and organisational practice.

• Draft new policies as required based on best practice, organisational culture and legislative requirements.

• Embed performance management practices to ensure the high-performance culture is retained.

• Identify the requirement for public procurement competitions and plan accordingly, overseeing where responsibility is delegated. 

• Together with Head of HR, and in collaboration with the HR team as appropriate, input to the design of organisational programmes and drive change management initiatives.

• Together with the Resourcing Specialist and team, manage ComReg’s end-to-end recruitment process, putting the groundwork in place to attract and retain niche skillsets, identify future talent needs, and ensure the hiring process is conducted in accordance with internal policy and best practice. 

• In collaboration with the Learning and Development Specialist and team, oversee the training and development function through evaluation of Divisional training needs, drafting of the L&D plan, procuring and working with consultants where necessary. 

• Maintain in-depth knowledge of legal requirements related to day-to-day HR management, reducing legal risks and ensuring regulatory compliance. 

• Ensure the team fulfil obligations regarding returns to the Department, respond to questions asked and keep up to date with bulletins.  

• Actively manage benefits and rewards including working with Head of HR, team members and finance colleagues to deliver the annual salary review. 

• Oversee the effective running of the Reception and Facilities functions. 

• Together with Facilities Manager, ensure Health and Safety standards are set, communicated and delivered. 

Qualifications and Experience

In order to be considered for this role you must show that you satisfy ALL the essential criteria.

Essential

• Degree in Human Resource Management  

• A strong CV demonstrating a proven track record in the following;

• Leading and managing people

• Advising and influencing Senior Managers and Executives

• Implementing organisational change initiatives

• Broad and wide experience in HR and the acquisition of knowledge, skills and expertise evidenced by a series of progressions / promotions to a senior HR / HR Manager level role.

• Demonstrated by involvement across all areas under the HR remit – including Resourcing, Learning, Development, Reward, Policies, Employee Relations, Budgeting, Compliance, Change Initiatives, Wellbeing, etc.  

• A comprehensive understanding of employment law and it’s practical application

• Understanding of Data Protection and how it applies to HR operations

• Expertise in Microsoft office

Desirable

• Previous record of working in a HR role in the public sector

• Experience of managing HR Projects

• CIPD Accreditation

• Demonstrable involvement in managing public procurement

• Person Skills – Essential

• A calm and solution-focused mindset.

• Excellent communication skills with the capability to influence, express ideas and opinions - verbally and in writing.

• Great questioning and listening skills.

• Strong time management focus together with keen understanding of requirement for prioritisation.  

• Commitment to the ethos of delivering excellence as a team with a strong “people first” approach.

• Strong moral code and values with a desire to work collaboratively

• Respect for all colleagues and stakeholders irrespective of the situation. 

• Continuous attention to detail focus

• Excellent judgement and decision making

• Mindset for coaching, developing and mentoring

Core Competencies & Skills for the Role

In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:

• People Skills: Uses interpersonal skills to create engagement and clarity. Manages conflict and implements practical solutions. Recognises the impact of own behaviour and adjusts as required. Actively develops others. 

• Communication and Influencing: Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified.

• Planning & Organising: Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant. Manages activities to deliver results. Meets objectives within predetermined time frames.

• Strategy & Leadership - Creates a climate of cooperation where people strive to achieve common organisational goals. Takes a broad view. Anticipates future developments and applies this to operational situations.

• Teamwork - Promotes and enhances team performance through working collaboratively and in cooperation with others to achieve goals. Interacts in a manner that builds respect and fosters trust.

• Analytical and Critical Thinking – Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems. 

If you meet the criteria and are interested in applying, we would love to hear from you.

Our Package

We are offering an attractive package:

• Salary €80,642.95 – €100,819*

• Dublin city centre location on Luas line

• Blended working options

• 28 days Annual Leave per year

• Comprehensive Wellbeing programme and activities

• Further Education and Training Opportunities

• Attractive pension scheme

• Travel tax saver scheme, Access to Cycle to Work Scheme

• Access to Employee Assistance Programme

How to Apply 

Check out the Recruitment section of our Careers website if you have any questions or need further information about the role or the recruitment process - https://www.comreg.ie/about/careers/recruitment-faq

Closing date Friday 24th March 2023

(starting salary is at entry point to band - increases will be awarded annually subject to satisfactory performance and to the terms of any relevant government agreements)